Fortinet FortiGuard blocked your domain. Our experts get it cleared.
About the vendor
Fortinet is one of the world's largest cybersecurity companies, with FortiGate firewalls deployed in millions of enterprise and government networks globally. FortiGuard Web Filtering — powered by Fortinet's URL and domain reputation database — is embedded in every FortiGate firewall, FortiClient endpoint protection, FortiMail email gateway, and FortiProxy secure web gateway. FortiGuard Labs processes over 100 billion security events daily to maintain their intelligence.
FortiGate is the world's most shipped network security appliance. A FortiGuard listing blocks your domain for users across millions of enterprise and government networks worldwide simultaneously. Because FortiGate firewalls are the default perimeter security device in so many organizations, a single FortiGuard listing has broader enterprise coverage than almost any other vendor.
Common causes
Complete removal guide
Follow these steps to submit a false positive report yourself. This is a complete, expert-level walkthrough of the Fortinet delisting process.
Visit the FortiGuard Web Filter Lookup tool and enter your domain. Note the assigned category (e.g., "Malicious Websites," "Phishing," "Spam URLs") and the rating. This is what corporate FortiGate firewalls use to decide whether to block you.
https://www.fortiguard.com/webfilter
Rating change requests require a free FortiNet Support account. Register with a professional business email that matches your domain. Submissions from company domains receive faster processing than generic email providers.
If you have an existing Fortinet support contract, use those credentials instead — partner submissions receive elevated priority.
Navigate to the FortiGuard rating submission page. Enter your URL, select the correct category (e.g., "Business," "Information Technology," "Shopping"), and provide a detailed justification explaining your website's legitimate purpose.
Explain: what your company does, who your customers are, how long the domain has been active, and why the current Malicious/Phishing classification is incorrect. If a past compromise caused the flag, describe the remediation timeline and security improvements.
FortiGuard reviewers categorize millions of URLs. Help them by being specific: "B2B SaaS platform for accounting with 500 business customers since 2019" is much better than "legitimate business website."
FortiGuard provides a ticket number. Check the lookup tool after 1-3 business days for the updated category. Once changed, FortiGate devices worldwide pull the update during their next database sync (typically within 24 hours).
The recategorization propagates to all FortiGate appliances during their next FortiGuard database update, typically within 24 hours. Organizations running FortiGate devices will see immediate access restoration once synced. DNS caching at the organization level may add a few additional hours.
Our team has resolved thousands of Fortinet flags. We know the fastest paths, the right contacts, and exactly how to document your case.
Expert knowledge
Our service
Skip the research and back-and-forth. Our experts resolve Fortinet flags in an average of 24-72 hours.
Tell us your domain and the flagging vendor. We review the listing and confirm it qualifies for removal.
Our team prepares the evidence package and submits a formal delisting request through the correct vendor channel.
We monitor for confirmation and notify you when the flag is cleared. You don't pay until we succeed.
Pricing
Fix the immediate Fortinet flag, or protect your domain across all 87 vendors we support.
One-Time Case
Remove your flag from Fortinet specifically. Pay only on success.
Starter Plan
24/7 monitoring across 87 vendors including Fortinet, with up to 5 included delistings.
All prices in euros. No cure, no pay — you only pay when the flag is removed.
FAQ
Our team starts within hours. You only pay when the flag is confirmed cleared.