Sophos flagged your domain. Our experts handle the removal.
About the vendor
Sophos is a UK-based cybersecurity company with endpoint protection, network security, email security, and managed detection & response products deployed across millions of businesses worldwide. SophosLabs is their threat intelligence arm, continuously processing telemetry from millions of endpoints to maintain URL reputation, domain classification, and threat intelligence. Sophos products include Intercept X endpoint, XG/XGS Firewall, and Sophos Email — all powered by SophosLabs intelligence.
Sophos products protect millions of business endpoints and networks globally, with particular strength in mid-market and enterprise organizations. A SophosLabs flag blocks your domain across all Sophos-protected endpoints and firewall deployments simultaneously — often with no manual review required before the block is applied.
Common causes
Complete removal guide
Follow these steps to submit a false positive report yourself. This is a complete, expert-level walkthrough of the Sophos delisting process.
Check VirusTotal for Sophos' specific detection. Sophos may flag you under multiple product names: Sophos AV (endpoint), Sophos Web (UTM/firewall web filtering), or SophosLabs (threat intelligence). The submission process is the same but understanding which product flagged you helps with your explanation.
Sophos scans both your content and all resources your pages load. Check every script, stylesheet, image, and font source for connections to flagged domains. Sophos UTM is especially strict about mixed content and redirect chains.
Sophos web filtering categorizes entire domains. If a single page on your domain triggered the flag, the entire domain gets categorized.
Visit the Sophos file/URL submission page. You need a Sophos ID (free). Select "False Positive" as the reason, choose "URL" as the type, and provide your domain with a detailed description of your site's purpose.
Include your company name, industry, domain age, SSL certificate details, CMS platform, and security measures. Sophos serves heavily in the enterprise market — framing your submission in business terms resonates with their review team.
SophosLabs typically processes URL submissions in 2-5 business days. They re-scan your domain during review. After approval, the update pushes to all Sophos products: endpoint, UTM firewalls, and web gateway appliances.
SophosLabs pushes database updates to all Sophos products. Endpoint clients update within hours. UTM/firewall appliances update on their configured sync schedule (usually every few hours). Sophos Central managed environments update fastest.
Our team has resolved thousands of Sophos flags. We know the fastest paths, the right contacts, and exactly how to document your case.
Expert knowledge
Our service
Skip the research and back-and-forth. Our experts resolve Sophos flags in an average of 24-72 hours.
Tell us your domain and the flagging vendor. We review the listing and confirm it qualifies for removal.
Our team prepares the evidence package and submits a formal delisting request through the correct vendor channel.
We monitor for confirmation and notify you when the flag is cleared. You don't pay until we succeed.
Pricing
Fix the immediate Sophos flag, or protect your domain across all 87 vendors we support.
One-Time Case
Remove your flag from Sophos specifically. Pay only on success.
Starter Plan
24/7 monitoring across 87 vendors including Sophos, with up to 5 included delistings.
All prices in euros. No cure, no pay — you only pay when the flag is removed.
FAQ
Our team starts within hours. You only pay when the flag is confirmed cleared.