DNS8 is blocking your domain. We handle the removal.
About the vendor
DNS8 is a DNS security service operated by Layer8 that provides DNS-level blocking of malicious domains for ISPs and enterprise customers. Their service filters malicious and phishing domains at the DNS resolver level — before users can establish any connection to a flagged site. DNS8 data is embedded in ISP-level DNS infrastructure, giving their blocklist enormous reach across all connected devices on affected networks.
DNS-level blocks are the most complete form of blocking — they prevent any connection to your domain before a browser even sends a request. For users on DNS8-filtered ISP or enterprise networks, your domain simply does not resolve. There is no browser warning, no SSL error, just silence.
Common causes
Complete removal guide
Follow these steps to submit a false positive report yourself. This is a complete, expert-level walkthrough of the DNS8 delisting process.
Scan your domain on VirusTotal.com and check whether DNS8 specifically shows a detection. Note the exact classification label (phishing, malware, suspicious, etc.) — this determines which submission path to use and how to frame your evidence.
Before claiming a false positive, verify your site is genuinely clean. Check for injected scripts, compromised plugins, hidden iframes, unauthorized redirects, malicious file uploads, and outbound links to flagged domains. If your site was genuinely compromised, clean it before reporting to DNS8.
Check your source code, server access logs, CMS plugin list, and all third-party scripts. A single overlooked compromise will cause your dispute to be denied.
Collect clean scan results from other major security vendors (Google Safe Browsing, VirusTotal aggregate), screenshots of your legitimate content, your business registration details, domain WHOIS history, and documentation of any recent security hardening measures.
Visit DNS8's official false positive or dispute submission portal. Provide your domain URL, explain your business purpose, describe why the flag is incorrect, and attach your clean evidence. Use a professional email address matching your domain for implicit ownership verification.
Response times vary by vendor. DNS8 typically responds within the stated timeframe if your submission is complete and well-documented.
Save any ticket or reference numbers provided. If you haven't received a response within the stated timeframe, follow up politely referencing your original submission. Re-check VirusTotal after receiving confirmation to verify the flag is cleared.
After confirmation, re-scan your domain on VirusTotal to verify DNS8's detection is cleared. Set up ongoing monitoring to catch any future flags early — recurrence within 30 days is common if the underlying trigger isn't fully addressed.
Once DNS8 confirms removal, the update propagates to all their products and any downstream consumers of their threat data. Propagation typically takes 24-48 hours for full global coverage. VirusTotal results update on the next rescan.
Our team has resolved thousands of DNS8 flags. We know the fastest paths, the right contacts, and exactly how to document your case.
Expert knowledge
Our service
Skip the research and back-and-forth. Our experts resolve DNS8 flags in an average of 24-72 hours.
Tell us your domain and the flagging vendor. We review the listing and confirm it qualifies for removal.
Our team prepares the evidence package and submits a formal delisting request through the correct vendor channel.
We monitor for confirmation and notify you when the flag is cleared. You don't pay until we succeed.
Pricing
Fix the immediate DNS8 flag, or protect your domain across all 87 vendors we support.
One-Time Case
Remove your flag from DNS8 specifically. Pay only on success.
Starter Plan
24/7 monitoring across 87 vendors including DNS8, with up to 5 included delistings.
All prices in euros. No cure, no pay — you only pay when the flag is removed.
FAQ
Our team starts within hours. You only pay when the flag is confirmed cleared.