ZeroCERT flagged your domain. We handle the removal.
About the vendor
ZeroCERT is a security intelligence project that tracks phishing, malware, and other cyber threats, maintaining a database used by security professionals and threat researchers. Their intelligence covers web-based threats and is referenced in security research workflows. ZeroCERT data can feed into threat intelligence platforms that aggregate from multiple sources.
ZeroCERT listings are referenced in threat intelligence research and can propagate into other security platforms as analysts cite and share indicators. A listing can amplify across the security ecosystem as researchers include your domain in published threat reports.
Common causes
Complete removal guide
Follow these steps to submit a false positive report yourself. This is a complete, expert-level walkthrough of the ZeroCERT delisting process.
Scan your domain on VirusTotal.com and check whether ZeroCERT specifically shows a detection. Note the exact classification label (phishing, malware, suspicious, etc.) — this determines which submission path to use and how to frame your evidence.
Before claiming a false positive, verify your site is genuinely clean. Check for injected scripts, compromised plugins, hidden iframes, unauthorized redirects, malicious file uploads, and outbound links to flagged domains. If your site was genuinely compromised, clean it before reporting to ZeroCERT.
Check your source code, server access logs, CMS plugin list, and all third-party scripts. A single overlooked compromise will cause your dispute to be denied.
Collect clean scan results from other major security vendors (Google Safe Browsing, VirusTotal aggregate), screenshots of your legitimate content, your business registration details, domain WHOIS history, and documentation of any recent security hardening measures.
Visit ZeroCERT's official false positive or dispute submission portal. Provide your domain URL, explain your business purpose, describe why the flag is incorrect, and attach your clean evidence. Use a professional email address matching your domain for implicit ownership verification.
Response times vary by vendor. ZeroCERT typically responds within the stated timeframe if your submission is complete and well-documented.
Save any ticket or reference numbers provided. If you haven't received a response within the stated timeframe, follow up politely referencing your original submission. Re-check VirusTotal after receiving confirmation to verify the flag is cleared.
After confirmation, re-scan your domain on VirusTotal to verify ZeroCERT's detection is cleared. Set up ongoing monitoring to catch any future flags early — recurrence within 30 days is common if the underlying trigger isn't fully addressed.
Once ZeroCERT confirms removal, the update propagates to all their products and any downstream consumers of their threat data. Propagation typically takes 24-48 hours for full global coverage. VirusTotal results update on the next rescan.
Our team has resolved thousands of ZeroCERT flags. We know the fastest paths, the right contacts, and exactly how to document your case.
Expert knowledge
Our service
Skip the research and back-and-forth. Our experts resolve ZeroCERT flags in an average of 24-72 hours.
Tell us your domain and the flagging vendor. We review the listing and confirm it qualifies for removal.
Our team prepares the evidence package and submits a formal delisting request through the correct vendor channel.
We monitor for confirmation and notify you when the flag is cleared. You don't pay until we succeed.
Pricing
Fix the immediate ZeroCERT flag, or protect your domain across all 87 vendors we support.
One-Time Case
Remove your flag from ZeroCERT specifically. Pay only on success.
Starter Plan
24/7 monitoring across 87 vendors including ZeroCERT, with up to 5 included delistings.
All prices in euros. No cure, no pay — you only pay when the flag is removed.
FAQ
Our team starts within hours. You only pay when the flag is confirmed cleared.