alphaMountain.ai flagged your domain. We get it removed fast.
About the vendor
alphaMountain.ai provides AI-powered URL and domain categorization used by secure web gateways (SWGs), DNS filtering services, and network security appliances. Their threat classification engine assigns threat categories to domains, including phishing, malware, spam, and suspicious, and this data is licensed to enterprise network security vendors worldwide. A flag from alphaMountain.ai can silently block your domain at the DNS or gateway level for entire organizations.
Because alphaMountain.ai powers web filtering inside network security products, their classification is applied at the company-wide firewall or DNS layer, meaning all employees of an affected organization are blocked from reaching your site, with no browser warning shown.
Common causes
From our own case data
Based on 57 removal cases we handled. We only show a removal figure once we have at least 5 cases.
Removal at a glance
Last updated
Complete removal guide
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
Email support@alphamountain.ai. Subject: "False positive: example[.]com" plus your reference. Plain text, no links or attachments, domains defanged. Give the URL(s), VirusTotal label, what the site does, why the verdict is wrong and what you fixed. After reclassification, alphaMountain's own documentation notes that VirusTotal will not refresh until you reanalyze every URL variant (bare and www, http and https).
Use both channels. Use the alphaMountain false-positive page at https://www.alphamountain.ai/false-positive/. The page may forward you to a ticket portal that requires a login; if so, email is the reliable channel. Enter the exact URL(s), pick the correct category if asked and say why the verdict is wrong. Save the confirmation or ticket number.
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
The evidence checklist, follow-up routine and checks after removal are the same for every vendor. We keep them in one place so this page can focus on what is specific to alphaMountain.ai.
Read the VirusTotal false positive guideFAQ
We check that your site is clean, send alphaMountain.ai the evidence it needs through its official channel and follow up until the flag is gone. You only pay once the removal is confirmed, and the full process for 90+ vendors is explained on our website blacklist removal page.
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