Bkav flagged your domain. We handle the delisting.
About the vendor
Bkav is Vietnam's leading cybersecurity company providing antivirus and internet security products widely used by consumers, enterprises, and government agencies across Vietnam and Southeast Asia. Their antivirus engine contributes scan results directly to VirusTotal, making Bkav detections globally visible. For businesses with Vietnamese users or customers in Southeast Asia, a Bkav flag can significantly impact domain reachability.
Bkav's VirusTotal integration means their detection immediately raises your total flag count on VirusTotal, a widely-used reputation signal. This single listing can cause other security products to downgrade your reputation score and begin blocking your domain independently.
Common causes
From our own case data
Based on 5 removal cases we handled. We only show a removal figure once we have at least 5 cases.
Removal at a glance
Last updated
Complete removal guide
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
Email fpreport@bkav.com (secondary: bkav@bkav.com). Subject: "False positive: example[.]com" plus your reference. Plain text, no links or attachments, domains defanged. Give the URL(s), VirusTotal label, what the site does, why the verdict is wrong and what you fixed.
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
The evidence checklist, follow-up routine and checks after removal are the same for every vendor. We keep them in one place so this page can focus on what is specific to Bkav.
Read the VirusTotal false positive guideFAQ
We check that your site is clean, send Bkav the evidence it needs through its official channel and follow up until the flag is gone. You only pay once the removal is confirmed, and the full process for 90+ vendors is explained on our website blacklist removal page.
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