Ermes browser security blocked your domain. We handle the removal.
About the vendor
Ermes is an Italian AI-powered browser security company specializing in real-time phishing detection and web threat prevention for enterprise users. Their solution is deployed as a browser extension or enterprise security layer that identifies phishing pages, malicious redirects, and web-based threats in real time as users browse. Used by enterprises and financial institutions across Europe, Ermes blocks flagged domains immediately at the point of access.
Unlike signature-based blocklists that take time to propagate, Ermes operates in real time inside the browser. When their AI flags your domain, the block takes effect immediately for all enterprise users with Ermes deployed, which can include your corporate customers and partners browsing your site.
Common causes
From our own case data
Not enough data yet for median days to removal, removal success rate, most common reason and last delisting date.
We have not handled a Ermes removal case yet. We only show a removal figure once we have at least 5 cases.
Removal at a glance
Last updated
Complete removal guide
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
Email support-vt@ermes.company. Subject: "False positive: example[.]com" plus your reference. Plain text, no links or attachments, domains defanged. Give the URL(s), VirusTotal label, what the site does, why the verdict is wrong and what you fixed.
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
The evidence checklist, follow-up routine and checks after removal are the same for every vendor. We keep them in one place so this page can focus on what is specific to Ermes.
Read the VirusTotal false positive guideFAQ
We check that your site is clean, send Ermes the evidence it needs through its official channel and follow up until the flag is gone. You only pay once the removal is confirmed, and the full process for 90+ vendors is explained on our website blacklist removal page.
Picked for the same vendors and the same kind of problem.
Ask AI
Open this page in your favourite AI assistant with a ready-made question, and ask follow-ups about your own domain.