Forcepoint ThreatSeeker blocked your domain. We handle removal.
About the vendor
Forcepoint ThreatSeeker is the URL categorization and threat intelligence engine powering Forcepoint Web Security, NGFW, and Email Security products. It categorizes over 5 billion web requests daily and its classifications are used to enforce web filtering policies across large enterprises and government agencies worldwide. Forcepoint is particularly prevalent in the US government and defence sectors.
A ThreatSeeker flag means your domain is blocked across every Forcepoint-protected enterprise and government network globally. Forcepoint's strong presence in US government and defence means a listing can affect access for federal agencies, defence contractors, and their employees, a critical issue for companies serving or seeking to serve government clients.
Common causes
From our own case data
Based on 7 removal cases we handled. We only show a removal figure once we have at least 5 cases.
Removal at a glance
Last updated
Complete removal guide
On VirusTotal, confirm Forcepoint ThreatSeeker flags your URL or domain and note the label and scan date. Check the vendor lookup too: https://csi.forcepoint.com/. Click Reanalyze first; stale cached verdicts are common.
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
Email reviewmysite@forcepoint.com. Subject: "False positive: example[.]com" plus your reference. Plain text, no links or attachments, domains defanged. Give the URL(s), VirusTotal label, what the site does, why the verdict is wrong and what you fixed.
Use both channels. Use the Forcepoint site lookup at https://support.forcepoint.com/s/site-lookup. Requires a free Forcepoint account. The public classification lookup is at csi.forcepoint.com. Enter the exact URL(s), pick the correct category if asked and say why the verdict is wrong. Save the confirmation or ticket number.
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
This step works the same way for every vendor, so the full instructions are in our VirusTotal false positive guide. Read the full step
The evidence checklist, follow-up routine and checks after removal are the same for every vendor. We keep them in one place so this page can focus on what is specific to Forcepoint ThreatSeeker.
Read the VirusTotal false positive guideFAQ
We check that your site is clean, send Forcepoint ThreatSeeker the evidence it needs through its official channel and follow up until the flag is gone. You only pay once the removal is confirmed, and the full process for 90+ vendors is explained on our website blacklist removal page.
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